Social Media Content Moderator with Italian

THE EMPLOYER

Start your career, continue it or change sides; no matter what you’re considering, we can provide you with a place to join top companies and global brands through our partner project teams. As a market leader in its sector, the company employs over 14,000 people in Greece and its islands. Join our customer experience services or technical support team for many great projects in over 40 languages. Our client has been operating on the Greek market for over 30 years and receives many “Best Employer Awards”. They also received the “Great Place to Work®” certification in 2022. Great Place to Work® is considered the “gold standard” in evaluating and recognizing workplace culture.

THE OFFER

• Competitive compensation according to the local market.
• Working contract with possibility to prolong or undefinite period.
• Monthly performance-related bonus.
• Full relocation support (flight, taxi, hotel, onboarding & relocation support).
• Career growth/advancement opportunities.
• Special events and community and social responsibility initiatives.
• Numerous advantages & discounts.
• Professional training to give you a confident start.

THE ROLE

With the comprehensive training we will offer you, you will be part of one of the most successful companies today! Together with your colleagues, you will form a team of first-class customer advisors. In a short period of time, you will be helping customers optimize their experience on their platform and make a meaningful impact on brand business while expanding your skills to reach expert levels in our organization and in the international job market.

Some of your tasks will be:

• Offline content reviewing.
• Online content moderation (chat, email & outbound calls) Business Integrity mild / non-sensitive content.
• Content Moderation o Checking Ads, also reviewing videos in ads, making sure they comply with the Client policies.
• § PDO- Product data Operations [mild / moderately sensitive].
• Content Moderation o Reviewing Instagram comments to identify violations.
• Help gathering data for machine learning.
• Chat and email support, followed by an outbound call after each interaction.

THE IDEAL JOB FOR YOU IF YOU HAVE:

• A good level of English and a native level of Italian
• Strong communication and listening skills.
• Creative decision-making skills and proven ability to work independently.
• Positive attitude and business sense.
• Motivation to move and rapid career growth.

How we will help you get hired:

• A comprehensive explanation of how the selection process works.
• Individual, personal discussion about your priorities and preferences regarding career choices.
• Individual, personal support and advice to be successful during your interview.
• Assistance with documentation before your trip.
• Monitoring after you arrive at your destination to help you if necessary.
• Onboarding monitoring if you need assistance.
• After you have started your work, we follow your start.Why not move with some of your friends? We can help you with this option too!